Terms of Service

Who can use Baqilak

You must be at least 18 and use Baqilak for your own business. If you use it on behalf of a business, you confirm you are allowed to accept these terms for it.

What Baqilak is, and is not

Baqilak is a record-keeping tool. It helps you record orders, deposits and payments, see balances and prepare reminders.

Baqilak helps you record and organize payments. It does not independently verify bank transfers or collect payments on your behalf. It is not a bank, a payment service, an accounting system or tax software. Money moves directly between you and your customers, outside Baqilak.

Your account

Keep your password, email account and any Apple or Google account used to sign in secure. You are responsible for activity you authorize on your account. Tell us promptly if you suspect unauthorized access.

Your data and your customers' data

• You own the records you enter. We use them only to provide Baqilak to you, as described in our Privacy Policy.
• You confirm you have a lawful reason to store your customers' details and to contact them about their orders.
• Reminders are sent by you, from your own WhatsApp. Do not use Baqilak to send spam or messages your customers have not agreed to receive.

Accuracy of balances

Balances and statuses are calculated from the payments you record. Baqilak does not check your bank account. Before treating an order as paid, confirm the money has actually arrived.

Acceptable use

• Do not use Baqilak for anything unlawful in Oman or where you operate.
• Do not try to access other businesses' data or disrupt the service.
• Do not copy, resell or reverse engineer the app except where the law allows.

Availability and changes to the service

We work to keep Baqilak available and accurate, but interruptions and errors can occur. Features may change as the service develops. Keep independent copies of records you need for your business, accounting or legal obligations.

Plans and fees

Baqilak offers Free and Pro access. Available paid plans, their features, price, currency, billing frequency and any minimum commitment are shown before purchase. The purchase screen and app store confirmation govern the plan you select; we do not promise that every storefront bills in Omani rials.

Subscriptions renew automatically unless renewal is cancelled through the store where you purchased them. If you choose a commitment plan, cancelling renewal does not by itself cancel remaining payments for the current commitment. Manage cancellation in your App Store or Google Play subscription settings. Refund requests follow the applicable store process and your mandatory legal rights.

Deleting the app or your Baqilak account does not automatically cancel a store subscription. Cancel renewal separately if you no longer want to pay. Price changes are communicated through the applicable store process and remain subject to mandatory law.

Ending your use

You can request account deletion in Settings. Your account is then suspended for normal use, with a 30-day window to sign in and choose Restore account. After this window, permanent deletion is processed as described in the Privacy Policy. Backups retained for a maximum of 60 days do not extend the restoration window. We do not promise recovery after permanent deletion.

We may suspend or end access for unlawful use, serious breaches of these terms or risks to service security. Where practicable and lawful, we will explain the reason and provide an opportunity to resolve the issue. This does not remove any refund or other rights required by law.

Our responsibility

Baqilak records information you supply and does not guarantee that your customers will pay. You remain responsible for checking actual receipts, keeping business records and meeting accounting and tax obligations.

Our responsibility for loss is governed by applicable law. Nothing in these terms excludes liability for fraud, intentional misconduct, gross negligence or any liability that cannot lawfully be excluded, or limits mandatory consumer rights.

Changes to these terms

If we change these terms in a way that matters, we will tell you in the app or by email before the change takes effect.

Law and disputes

These terms are governed by Estonian law. Disputes are subject to the jurisdiction of the competent courts under applicable law. If you qualify as a consumer, this choice of law does not deprive you of mandatory protections or rights to bring proceedings in a court available to you under applicable consumer law.

Contact

Qorinx OÜ, registry code 17422930, Sepapaja tn 6, Lasnamäe linnaosa, Tallinn, Harju maakond, 15551, Estonia. Email: [email protected].